1. Scope
This Privacy Policy explains how Remka handles information when you use its website, account features, and study tools.
2. Information we process
- Account information such as an email address and profile details you choose to provide.
- Study materials you add, including PDFs, pasted notes, source spans, generated concepts, flashcards, quiz responses, and review progress.
- Technical information needed to provide and protect the service, such as browser, device, log, and security data.
3. How we use information
We use information to operate and improve the study workflow, authenticate accounts, generate source-linked study material, keep review progress available, respond to support requests, and protect the service from misuse.
5. Storage and retention
We keep account and study data while your account is active or as needed to provide the service and meet legal, security, or recordkeeping obligations. When data is no longer needed, we delete or de-identify it using reasonable processes.
6. Your choices
You can review, update, export, or delete information through available account controls or by contacting us. Some requests may be limited when we need information for security, fraud prevention, or legal obligations.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No online system is completely secure, so please use a unique password and keep account access confidential.
8. Changes to this policy
We may update this policy as Remka changes. We will post the updated version here and revise the effective date.
9. Contact
For privacy questions or requests, contact support@remka.ai.
